A: When your order is placed, you will receive an automatic confirmation email. Your order will process, and when it's ready to leave our Distribution Center you will receive a second email with tracking information for your shipment. Please refer to our Shipping info for current processing times and available shipping methods.
Q: DO WE ACCEPT RETURNS?
A: Yes, we do. We Have a 30-Day return if you are not fully satisfied with your purchase, under the terms; PRODUCT MUST BE IN ORIGINAL PACKAGING, TAGS MUST BE FULLY PRESENT. EMAIL: CUSTOMERSERVICE@THINGSLIKEE.COM
Q: WHAT IS YOUR PROCESSING TIME?
A: Our processing time is 1-7 business days for an order to be processed through our system.
Q: WHAT IS YOUR STANCE ON COVID-19?
A: We are still shipping despite Covid-19, however shipping items for certain items may be delayed. If you have any questions regarding an order please don't hesistate to contact CUSTOMERSERVICE@THINGSLIKEE.COM make sure to include your order number in the email.
Q: WHERE ARE YOU LOCATED?
A: We are located in beautiful Los Angeles, California.
Q: DO YOU HAVE A RETAIL STORE?
A: We only have an online store at this time. However, we will be doing pop up shops in the near future.
Q: IS IT POSSIBLE TO GET FREE SHIPPING?
A: Yes. Orders over 75$ qualify for free shipping.
Q: WHERE CAN I ENTER MY DISCOUNT CODE?
A: After checking out, and entering your customer information, you will be taken to the page where you can input any valid discount code you'd like to use.
Q: HOW MANY DISCOUNT CODES CAN YOU USE?
A: We only allow one discount code per order
Q: DO YOU OFFER GIFT CARDS?
A: Yes, we offer electronic gift cards! All gift cards are non-refundable and are emailed to the buyer. The buyer can then print this gift card, or forward it to the person receiving the gift.
Q: CAN I CANCEL MY ORDER ONCE ITS SUBMITTED?
A: Yes, you may cancel your order, as long as your shipping label has not been printed on our end. To do so, just contact us at CUSTOMERSERVICE@THINGSLIKEE.COM